Many businesses today are making the switch over to VoIP business phone systems. There are plenty of advantages to using such a service. Beyond options like voicemail, call waiting, toll free numbers, call forwarding, and remote operation, you’ll find a host of other features that can help your small business.

In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.

IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.

With seamless integration, the third-party call center softwares transform S-Series into a call management platform while S-Series offers a complete suite of enterprise-grade telephony features.

Features

  • Call center reporting
  • Real-time monitoring
  • Call distribution management
  • Track critical metrics and queue stats
  • Easy-to-use platform

Benefits

  • Optimize agent performance and call center operations
  • Quicker and more accurate call routing
  • Decrease call abandonment
  • Enhance caller experience
  • Help achieve business’ maximum potential

In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.

Features

  • Call center reporting
  • Real-time monitoring
  • Call distribution management
  • Track critical metrics and queue stats
  • Easy-to-use platform

Benefits

  • Optimize agent performance and call center operations
  • Quicker and more accurate call routing
  • Decrease call abandonment
  • Enhance caller experience
  • Help achieve business’ maximum potential

To excel at providing professional services, hotels need to make an all-around improvement to their communication infrastructure.

Intense competition in hotel industry drives hoteliers to pursue the high efficiency of communications and information management system. More advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty. Integrating IP communications is an indispensable aspect. With the IP communications system, guests can enjoy voice and video communications at a low expense; hotel staff collaboration is also enhanced.

Hotel IP-PBX

The versatile Yeastar S-Series PBX utilizes analog and IP phones and provides PSTN, E1/T1/PRI, BRI, GSM, WCDMA and VoIP connectivity to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability.

Hotel Phones

Reception desk, guest rooms, concierge, common area, and hotel back office all require some kind of phone availability. Knowing that your hotel phones are inter operable with IP-PBX surely gives you peace of mind.

Hotel PMS

Integration of telephone system and Hotel Management Software / Property Management System can help hoteliers to streamline operations, unleash manpower, retain client data, and have timely records. Various operations can be performed by the reception staff directly within the PMS.  “char utile h+ integration” App is also supported on S-Series VoIP PBX. And more hotel PMS will be supported in S-Series VoIP PBX.

Hotel App

Hotel App, one of the new breakthroughs of the latest firmware version 30.4.0.6 of S-Series VoIP PBX, integrates rich IP-PBX features with advanced hospitality features. It empowers small and medium hotels to intuitively manage the booking, check-in and check-out service, check status of each room, offer mini-bar service, and run personalized billing reports and more daily operational tasks in hotels and other hospitality environments, greatly enhancing guest experience and improves the efficiency of hotels business.

To excel at providing professional services, hotels need to make an all-around improvement to their communication infrastructure.

More advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty. Integrating IP communications is an indispensable aspect. With the IP communications system, guests can enjoy voice and video communications at a low expense; hotel staff collaboration is also enhanced.

Hotel IP-PBX

Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability.

Hotel Phones

Reception desk, guest rooms, concierge, common area, and hotel back office all require some kind of phone availability. Knowing that your hotel phones are inter operable with IP-PBX surely gives you peace of mind.

Hotel PMS

Integration of telephone system and Hotel Management Software / Property Management System can help hoteliers to streamline operations, unleash manpower, retain client data, and have timely records.

Hotel App

Empowers small and medium hotels to intuitively manage the booking, check-in and check-out service, check status of each room, offer mini-bar service, and run personalized billing reports and more daily operational tasks in hotels and other hospitality environments, greatly enhancing guest experience and improves the efficiency of hotels business.

Paging system is widely deployed in businesses whether it is a small office requiring overhead paging for general announcements or larger locations requiring mass paging and event notification or secure access to entrance locations with different paging options. S-Series VoIP PBX supports for integration with paging devices, providing a cost-effective and easy to way build SIP paging solution based on IP technology. In this solution, S-Series VoIP PBX acts as a SIP server for paging devices to register while the paging system takes charge of the paging management.

S-Series VoIP PBX provides SIP accounts for the devices including SIP Paging Server, SIP Paging Adapter, SIP Intercom, SIP Paging Amplifier and SIP Speaker to register as the S-Series’s extensions. So that other IP phones and soft phone of S-Series can easily reach paging devices, achieving individual paging and intercoms.

S-Series VoIP PBX could work perfectly with the paging devices and help you to achieve the following objectives:

  • Communication with indoor/outdoor intercom by dialing extension number.
  • Individual paging by dialing extension number to end point.
  • Page different paging groups by zone number in SIP Paging Server.
  • Nightringer extension with ring group in PBX.

Paging system is widely deployed in businesses whether it is a small office requiring overhead paging for general announcements or larger locations requiring mass paging and event notification or secure access to entrance locations with different paging options.

S-Series VoIP PBX could work perfectly with the paging devices and help you to achieve the following objectives:

  • Communication with indoor/outdoor intercom by dialing extension number.
  • Individual paging by dialing extension number to end point.
  • Page different paging groups by zone number in SIP Paging Server.
  • Nightringer extension with ring group in PBX.