To excel at providing professional services, hotels need to make an all-around improvement to their communication infrastructure.
Intense competition in hotel industry drives hoteliers to pursue the high efficiency of communications and information management system. More advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty. Integrating IP communications is an indispensable aspect. With the IP communications system, guests can enjoy voice and video communications at a low expense; hotel staff collaboration is also enhanced.
The versatile Yeastar S-Series PBX utilizes analog and IP phones and provides PSTN, E1/T1/PRI, BRI, GSM, WCDMA and VoIP connectivity to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability.
Reception desk, guest rooms, concierge, common area, and hotel back office all require some kind of phone availability. Knowing that your hotel phones are inter operable with IP-PBX surely gives you peace of mind.
Integration of telephone system and Hotel Management Software / Property Management System can help hoteliers to streamline operations, unleash manpower, retain client data, and have timely records. Various operations can be performed by the reception staff directly within the PMS. “char utile h+ integration” App is also supported on S-Series VoIP PBX. And more hotel PMS will be supported in S-Series VoIP PBX.
Hotel App, one of the new breakthroughs of the latest firmware version 220.127.116.11 of S-Series VoIP PBX, integrates rich IP-PBX features with advanced hospitality features. It empowers small and medium hotels to intuitively manage the booking, check-in and check-out service, check status of each room, offer mini-bar service, and run personalized billing reports and more daily operational tasks in hotels and other hospitality environments, greatly enhancing guest experience and improves the efficiency of hotels business.
Professional IP Telephony System
The built-in auto-attendant and mini call center will help hotels to respond to customer inquiries and reservation immediately and professionally.
Improve efficiency and generate revenue
Hotel staff gets effective communications with advanced features like 3-way calling, intercom, mobility extension, and more. Hotels could also generate revenue by charging telephone calls, conferencing, video conferencing, etc.
Scalability and compatibility
Relocation of extensions and expansion of the system are flexible and easy. Its strong compatibility ensures networking with legacy equipment.
Convenient management and maintenance
The user-friendly IP-PBX features intuitive Web GUI and easy installation. The auto provisioning feature supports batch provisioning of IP phones to save loads of time.